Shipping Policy
At KCW Plastic Corporation, we are committed to delivering your orders promptly and efficiently. Below, you’ll find detailed information about our shipping process, estimated delivery times, and more.
Shipping Locations
We ship nationwide within the Philippines, including Metro Manila and provincial areas. For any international shipping inquiries, please contact us directly at contact@kcw-unbreakables.com.
Delivery Timeframes
- Metro Manila: 2-3 working days (excluding Saturdays, Sundays, and holidays)
- Provincial: 3-15 working days*
*Please note that delivery to provincial locations may vary based on your region and mode of transportation (land, air, or sea). Delays may occur due to unforeseen circumstances such as holidays, natural disasters, or other factors beyond our control.
Order Tracking
Once your order is shipped, we will provide a tracking number (for provincial orders) to keep you updated on the delivery status. You can track your order through our selling platforms or contact us directly at contact@kcw-unbreakables.com for further assistance.
Shipping Fees
Shipping fees will be calculated at checkout based on the order’s weight, dimensions, and delivery location. All shipping costs are clearly displayed before confirming your order.
Pick-Up Option
For added convenience, we offer an in-store pickup option at our showroom:
- Pickup Address: 396 East Bank Road PFCI, Brgy. San Andres, Cainta Rizal
- Pickup Availability: 2-3 working days after order placement, or same-day pickup if the item is in stock
- Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM (excluding holidays)
You’ll receive an SMS or email notification when your order is ready for pickup.
Shipping Delays
While we strive to deliver your orders on time, some delays may occur due to factors beyond our control, including:
- Natural calamities
- Public holidays
- Carrier delays
We appreciate your patience in such cases and will do our best to keep you informed about any delays.
Contact Us
For any questions or concerns regarding shipping, please contact our customer support team:
- Email: contact@kcw-unbreakables.com
- Showroom: 396 East Bank Road PFCI, Brgy. San Andres, Cainta Rizal
Thank you for choosing KCW Plastic Corporation! We look forward to delivering high-quality, unbreakable products to you.